Calgary Core Physiotherapy

COVID-19 Safety

Safety Procedures at Calgary Core Physiotherapy

Effective July 6, 2021

As a health care provider, our number one priority is the safety and wellness of our clients and staff.

As regulated health care professionals, your physiotherapist will continue to abide strictly to the specific guidelines from the Government of Alberta and our regulatory body regarding operation of physiotherapy clinics during the COVID-19 pandemic.

We would like to inform you of the safe practice plan we are implementing at our clinic.

  • Our Clinicians and Administrative Staff will always be wearing masks.
  • Masks or facial coverings will be strongly recommended of all patients in the clinic due to the close proximity between you and your physiotherapist for a prolonged period of time during treatment.
  • Virtual Physiotherapy is available when requested and when applicable.
  • We are continuing to be extra vigilant in adhering to all of our Infection Prevention and Control Policies, with increased disinfecting of all door handles, countertops, and other public surfaces.
  • Treatment areas are thoroughly sanitized with hospital-grade disinfectant and new pillow cases replaced after each patient.
  • Washrooms have frequent sanitization, and a regime for business sanitization is in place.
  • Hand sanitizer is available on the countertop at the front desk and throughout the clinic for your use.
  • Fibreglass sneeze guards are in place at the front desk.
  • Patients will be pre-screened for COVID-19 one day prior to their appointment. Clinicians have the right to refuse treatment to anyone exhibiting symptoms.
  • At the beginning of each shift, all staff will be screened for COVID-19 symptoms, temperatures taken and will be sent home, if required
  • Waiting room management strategies will be implemented
    • Waiting room chairs have been removed and patients must wait in the building lobby. Specific changes have been made to the check-in/out procedure
    • Cashless or no contact payment strongly encouraged.
    • Floor markings will be used to control clinic flow and waiting for service

To make an appointment or for any questions, please give us a call at (403) 455-4010 or email us at We look forward to continuing to provide you with the highest level of service and helping you with your pain and injury recovery.

Thank you again from the entire Calgary Core physio team!